Archive for the ‘Mozy Restore’ category

Mozy Restore for Mac

October 1st, 2009

mozy-for-macWhile owning a Mac often confers a sense of invincibility due to the exceptional product quality of Apple products, don’t forget that your data is still at risk. So for all you Apple fans there is the new Mozy for Mac 1.5 release client.

Key Improvements with 1.5

  • Memory Usage – The program will run faster and won’t bog down your system resources, making for faster backups and restores
  • Simpler – They reduced the number of options in the menus to make your life a little easier
  • Transparent Configuration – Thanks to the status indicator during setup and warnings if you’re closing the process before it finishes you won’t have to worry about accidental mistakes

Just remember that 6% of all PCs will suffer an episode of data loss in any given year. If you’re one of those unlucky souls Mozy will have your backup.

Using Mozy to Restore Data from the Web

September 17th, 2009

One of the easiest ways to use Mozy to restore your lost data is through the web restore feature. The first thing you’re going to do is go the the Mozy login page and sign in. Once signed in you need to click the My Computers link and on the next page click the Restore Files page. Once here you’ll want to select the File System tab and choose all the files you want to restore.



When finished click Continue in the lower right hand corner. You’ll now have to choose one of two delivery methods:

  1. Web Restore – Choose this option and Mozy will email you a link to download your files. If you selected a lot of files this may take a couple days, but remember that the link will only work for 7 days.
  2. DVD Restore – Mozy will mail you a DVD containing your files. However, there is a processing and handling fee for this option.

Once you have your files (either via the emailed link or DVD) you just save them to the desired location on your computer. Congratulations you should now be ready to rock and roll again.

PS If you still have problems try Mozy’s support documents here or hit them up on Twitter using the handle @Mozy.

Mozy Restore from DVD

September 2nd, 2009

To start off you’ll need the DVD which contains the directory structure of what has been backed up on the Mozy servers. This directory structure will match your hard drive’s. So here is the step-by-step:

  1. Insert the DVD into your DVD drive
  2. Open the DVD
  3. Select the file(s) you want to restore (hold the Ctrl button to select multiple files)
  4. Right-click and Copy files
  5. Go to the location where you want to restore the files, right-click and Paste files

Keep in mind that you will probably be hopping back and forth between the DVD and your hard drive quite a few times to restore the data to the proper locations. Also, if the file still exists you’ll be asked if you want to replace it. Make sure you mean it because this is irreversible. Let me know how it goes in the comments and include any tips that helped you out.

Restore Files with the Restore Tab

August 24th, 2009

Nobody wants to lose their data, but the reality is that sometimes it happens. Luckily though, you use Mozy and they have your backup. So, how do you restore the data?

The first way to restore your data with Mozy is through the Restore tab in the MozyHome Configuration window. To open the Configuration window, right-click the MozyHome icon in the lower right corner of your start bar and select Configure or Status. Then choose the Restore tab.

Now follow these steps:

  1. Select the date of the backup you want to restore. This is done using the drop-down boxes in the upper right corner.
  2. Select the backup set you want to use in the left window.
  3. Select the file(s) you want to restore in the right window.
  4. Select a destination folder using the Browse button.
  5. Choose if you want to overwrite or rename the files.
  6. Click Restore Files.

And that is how Mozy restores your data via the Restore tab. For further explanation check out Mozy’s help center page. Our next post will walk you through using the MozyHome virtual drive to restore your files.

How do I restore my data with Mozy?

July 21st, 2009

Congratulations for using Mozy to backup your important files and our condolences for your recent data loss. Mozy provides 4 different options to restore your data, which can be found on our Mozy Restore page. If that page doesn’t answer your questions, please contact Mozy support via the following:

  • Email: homesupport@mozy.com and prosupport@mozy.com
  • Twitter: @mozy